Zalora is one of Malaysia's best online shopping websites. They have thousands of products in the fashion, beauty, and accessories categories. When you shop at Zalora, you can expect high-quality products at reasonable prices.
Using a promo code when shopping online at Zalora is the most convenient way to save money. Simply click the link below, copy the code, enter your promo code, and complete your purchase.
Zalora New User Promo Codes
A new user promo code is a special code that you can use to get some extra discount when you first sign up at Zalora.
Misc. Zalora Vouchers & Promotions
Zalora sometimes offers promo codes to its existing customers. These codes work with most brands and can be used for certain items, depending on the terms and conditions.
Tips on How to Save Money on Zalora
Zalora is a popular e-commerce site in Malaysia. The website provides a diverse range of products and services at reasonable prices. For some people, Zalora can be a great place to shop for necessities without breaking the bank. For others, however, it can be a real pain. So, how exactly do you save money on Zalora? Find out how to save money on Zalora by reading on.
Search for Zalora's Discount Codes & Deals
Here's how you can find all the latest promotions and deals offered by Zalora:
- Sign up for Zalora's Newsletter Subscription so you’ll get updates on any upcoming promo codes and offers that are available.
- Check out all of the items available on their website, including clearance items and sale items.
- Visit Zalora’s Facebook page, Twitter page, or Instagram page to get updates about new products and offers that will be available soon.
Use the Cash Back Method
Cash back is a benefit that Zalora offers its customers. By using cash back, you can get extra discounts on your purchases. There are 3 types of cash back available:
Zalora Rewards: Earn points by shopping and then use those points to earn cash back rewards at Zalora’s partner stores.
The Cash Back Sites: Earn points by shopping at participating stores and then use those points to earn cash back rewards at Zalora’s partner stores.
Partner Stores: Earn points by shopping at participating stores and then use those points to earn cash back rewards at Zalora’s partner stores.
Zalora FAQs
How do I place an order on Zalora?
To place an order on Zalora, follow these steps:
- Browse the website and select the items you wish to purchase by adding them to your shopping cart.
- Review the items in your cart and make sure they are the correct size and quantity.
- Click on the “Checkout” button.
- Sign in to your account or create a new one.
- Enter your shipping and billing information.
- Select a payment method and enter your payment details.
- Review your order and click on “Place Order” to complete the process.
Once your order is placed, you will receive a confirmation email with your order details and a tracking number.
Also, if you have any promo codes or vouchers, you can enter them on the payment page before placing your order to redeem the discount.
How to use a promo code on Zalora?
Using a promo code on Zalora is a great way to save money on your purchase. Here's how to redeem it:
- Browse the Zalora website and add the items you want to purchase to your shopping cart.
- When you're ready to check out, click on the “Checkout” button.
- Sign in to your account or create a new one.
- On the payment page, you will see a box labelled “Promo Code” or “Voucher Code” or something similar.
- Enter the code you have into the box and click “Apply”.
- The discount will be applied to your order total, and you will see the new, lower price.
- Complete your purchase as usual.
Remember that promo codes have an expiration date and may not be valid on all items or in conjunction with other promotions. In addition, some codes may have a purchase minimum or other restrictions. So, before using the code, make sure to read the terms and conditions.
What should I do if my Zalora promo code is not valid?
If your Zalora promo code is not valid, there are a few things you can do:
- Check the expiration date of the promo code. Some codes have a specific expiration date and can no longer be used after that date.
- Check for any restrictions or requirements for the promo code. The codes may have certain restrictions, such as a minimum purchase amount or only being valid for certain products. Make sure that your purchase meets the requirements of the offer.
- Check if the promo code has already been used. Some codes can only be used once and can't be reused.
- Try another promo code. If the promo code is no longer valid, you can try using a different one or check for other promotions on the website, through email, or on social media.
It's always a good idea to double-check the promo code's validity, expiration date, restrictions, and requirements before using it. And also, keep an eye on the promotions and offers; you may find a better deal!
How to check the size chart before purchasing on Zalora?
Checking the size chart before purchasing on Zalora is a great way to ensure that you get the right fit for the item you want to buy. Just follow these steps:
- Browse the Zalora website and select the item you want to purchase.
- On the product page, scroll down to the “Size Guide” or “Size Chart” section.
- You will see a chart that shows the different sizes available for the item and the corresponding measurements.
- Compare your own measurements to the size chart to find the best fit for you.
- Once you have determined your size, select it from the options available on the product page.
- Add the item to your cart and proceed to checkout.
Size charts can vary depending on the brand and the item, so be sure to check the size chart for each item you purchase. Also, some items may have a different measurement system, like European or US sizes, so make sure to check the size chart carefully before making your purchase.
What are the available payment methods on Zalora?
Zalora offers a variety of payment methods to make it easy for you to complete your purchase. Here's a list of the most common payment methods:
Credit/debit card: You can use Visa, MasterCard, or American Express cards to make a payment. This is the most common and easiest method of payment.
Online banking: You can also use online banking to make a payment. This method allows you to transfer money directly from your bank account to Zalora.
Cash on delivery: If you're not comfortable with making an online payment, you can opt for cash on delivery. With this method, you pay for your order when it's delivered to you.
E-wallets: You can also use e-wallets like GrabPay, Touch ‘n Go eWallet, Boost, ShopeePay, and Lazada Wallet to make a payment.
Gift cards: Zalora also accepts gift cards as a form of payment.
Installment: Zalora also has installment options using credit card as a form of payment, depending on the bank.
Keep in mind that the available payment methods may vary depending on your location and the total amount of your order. And also, some methods may have additional fees.
How to redeem a gift card on Zalora?
Redeeming a gift card on Zalora is easy and straightforward. Here's what you should do:
- Browse the Zalora website and add the items you want to purchase to your shopping cart.
- When you're ready to check out, click on the “Checkout” button.
- Sign in to your account or create a new one.
- On the payment page, you will see a box labelled “Gift Card” or “Voucher Code” or something similar.
- Enter the code of your gift card into the box and click “Apply”
- The value of the gift card will be applied to your order total, and the new, lower price will be shown.
- Complete your purchase.
Gift cards do have an expiration date, and they may not be valid on all items or with other promotions. Also, some gift cards may have a minimum purchase amount or other restrictions. So make sure to read the terms and conditions before using the gift card.
If the value of your gift card is not enough to cover the total cost of your purchase, you can pay the remaining balance with another payment method like credit/debit card, online banking, cash on delivery, or e-wallets.
How do I track the status of my order on Zalora?
Tracking the status of your order on Zalora is easy. Here's how you can do it:
- Log in to your account on the Zalora website.
- Once you are logged in, look for the “My Account” or “My Orders” section. It's usually located in the top-right corner of the website.
- Once you find it, click on the “My Orders” button.
- You will be taken to a page where you can view all of your past and current orders.
- Look for the order you want to track and click on the “View Order” button.
- You will see the status of your order, as well as any tracking information that is available. It will let you know if your order has been dispatched, if it's on its way to you, or if it has been delivered.
You can also track your order using the tracking number you received in the order confirmation email. You can use it on the carrier's website or app to check the status of your order.
If you have any questions or concerns about your order, you can contact Zalora customer support for more information.
What is the estimated delivery time for my order on Zalora?
The estimated delivery time for your order on Zalora can vary depending on a few factors, such as your location and the item you ordered.
Typically, Zalora aims to dispatch orders within 24-48 hours of receiving payment, and the estimated delivery time for most of the orders is 3-5 business days. However, this time frame may vary depending on the availability of the item, your location and the shipping method you choose.
You can also check the estimated delivery time for your order on the product page, in the order confirmation email, or by logging in to your account and viewing the order details.
Keep in mind that during sales and peak seasons, delivery times may be longer than usual. Also, some areas may have longer delivery times due to logistical constraints.
How to return or exchange an item purchased on Zalora?
If you're not happy with an item you purchased on Zalora, you can return or exchange it. Here's how to do it:
- First, make sure the item you want to return or exchange is still within the return or exchange period. Zalora's return policy is usually 14 days from the date of delivery.
- Log in to your account on the Zalora website and go to the “My Orders” section.
- Find the order that contains the item you want to return or exchange and click on the “Return” button.
- Fill out the return or exchange form, including the reason for the return or exchange, and select the items you want to return or exchange.
- Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition to ensure full credit.
- Print out the return or exchange form, and include it in the package.
- Send the package to the return address provided by Zalora. It's important to use a traceable method of shipment and to keep the tracking number of the package you are returning.
- Once Zalora receives the package, it will process the return or exchange and you will be notified via email.
Please note that you will be responsible for the cost of returning the item(s) to Zalora. And also, you should check their return policy for any specific conditions or exceptions.
How to contact Zalora customer service?
If you need help with your order or have a question about Zalora's products or services, you can contact their customer service team for assistance. Here's how you can contact them:
- Visit the Zalora website and look for the “Help” or “Customer Service” section. It's usually located at the bottom of the page or in the top right corner.
- Click on the “Contact Us” button.
- You will be presented with a few options for getting in touch with customer service, such as phone, email, or live chat.
- Choose the method that you prefer and follow the instructions provided.
- When you contact customer service, be sure to have your order number handy, as well as any relevant details about your question or issue.
- They will respond as soon as possible.
Alternatively, you can also reach out to Zalora's customer service team on their social media platforms like Facebook, Instagram, and Twitter.
Zalora's customer service hours may vary depending on your location, so be sure to check the hours of operation before you contact them.